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Company News Fresh Perspective Home Care

MAY 2022 FRESH PERSPECTIVE TEAM UPDATE

 

Congratulations to our newest Caregivers. Welcome to the Fresh Perspective Home Care Team!

04/28 – Christina Zilke – Client Service Representative

Happy Birthday Wishes:

05/10 – Joanna Anderson-Wilde
05/13 – Patricia McGrew
05/15 – Michael Beckett
05/26 – Stephanie Baugh
05/28 – Hope Partanen

And a BIG THANK YOU to our Team Members celebrating Anniversaries!

1 Year – Laurie Beal
5 Years – Mihret Craft

A Very Special CONGRATULATIONS TO Mihret Craft!!!

Mihret has been part of the Fresh Perspective family for 5 years and in nursing school. She graduated this month from Kalamazoo Valley Community College and we couldn’t be more proud of her huge accomplishment! We are so fortunate to have her in our fold. Congratulations and best of luck on your board exams!!!!

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Company News Fresh Perspective Home Care

MAY HIGH FIVE!

This month’s High Five goes out to Rebecca DeVries!

Rebecca has made quite an impact during the 3 months she has been with Fresh Perspective Home Care. We receive continuous positive feedback from our clients regarding her kindness and sincerity. She’s committed to our Mission and very attentive to needs of her clients. Rebecca is also an exceptional communicator with our home office, keeping us aware and involved every step of the way. We are so grateful to have Rebecca on our team! Thank you!!

If you would like to nominate a team member for the Monthly High Five, please email us at Info@FreshPerspectiveHomeCare.com!

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Company News Fresh Perspective Home Care

APRIL HIGH FIVE!

This month’s High Five goes out to Norma Jarman!

Norma joined the Fresh Perspective Home Care family over 6 months ago. During this time, she has been extremely helpful in supporting our clients and always treats them and her co-workers with respect & dignity. Norma has proven herself to be a valuable member of our care team. She is dependable and an excellent communicator. Norma works hard to not only care for her clients, but to engage with them to ensure they are not feeling isolated. Thank you, Norma, for all that you do!

If you would like to nominate a team member for the Monthly High Five, please email us at Info@FreshPerspectiveHomeCare.com!

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Company News Fresh Perspective Home Care

APRIL 2022 FRESH PERSPECTIVE TEAM UPDATE

Congratulations to our newest Caregivers. Welcome to the Fresh Perspective Home Care Team!

03/02 – Joanna Anderson-Wilde

03/15 – Ken Miller

03/15 – Kiersten Cornwell

03/29 – Angela Word

Happy Birthday Wishes:

04/16 – Joan Pettit
04/21 – Amy Kirby
04/25 – Ronda Wemus

And a BIG THANK YOU to our Team Members celebrating Anniversaries!

6 years – Jametta Payno
14 years – Shelly Nutter

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Company News Fresh Perspective Home Care

MARCH 2022 FRESH PERSPECTIVE TEAM UPDATE

Congratulations to our newest Caregivers. Welcome to the Fresh Perspective Home Care Team!

-Desirae McDaniel (Welcome back!!)
-Rebecca DeVries
-Denny McVeigh

Happy Birthday Wishes:

03/20 – Jamie Payno
03/23 – Penny Bishop

And a BIG THANK YOU to our Team Members celebrating Anniversaries!

1 Year – Denise McGrail
8 Years – Jill Henry

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Company News Fresh Perspective Home Care

MARCH HIGH FIVE!

This month’s High Five goes out to TAMMY HITCHCOCK!!

In March, we celebrate Tammy Hitchcock as our High Five Award winner! Tammy has been with Fresh Perspective Home Care for 6 months this month. In that time, she has proven herself to be dependable, observant and an excellent communicator with both her clients and piers. Tammy is always will to help out by taking on extra client work and even rearrange her schedule to help accommodate client needs. Clients have commented on her initiative, her willingness to go above and beyond, and the high quality of care that she provides. We are happy to share this recognition, celebrate her compassion, and express our gratitude for her commitment to our shared core values.

If you would like to nominate a team member for the Monthly High Five, please email us at Info@FreshPerspectiveHomeCare.com!

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Company News Fresh Perspective Home Care

FEBRUARY HIGH FIVE!

This month’s High Five goes out to Jill Henry!!

In February, we celebrate Jill Henry as our High Five Award winner! She has been an LPN with Fresh Perspective Home Care for almost 8 years. Jill has filled many roles while helping Fresh Perspective grow as a company and can always counted on to be a team player with on helping others with quality of care in the forefront. She’s assisted clients that require nursing care, medication management, scheduling, client assessments, caregiver training, on-call, and most recently filling in as a caregiver where we are short staffed. Her flexibility and willingness to help wherever needed has been vital as we face historical staffing shortages during this pandemic. Most recently, we received a flattering note from a client complimenting Jill as a person and nurse. We are appreciative to have her part of our Fresh Perspective Care Team! Thank you Jill!!

If you would like to nominate a team member for the Monthly High Five, please email us at Info@FreshPerspectiveHomeCare.com!

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Company News Fresh Perspective Home Care

FEBRUARY 2022 FRESH PERSPECTIVE TEAM UPDATE

Happy January Birthday Wishes:

2/1 – Angie Honer

2/4 – Tammy Hitchcock

2/13 – Kelly Kroll

2/26 -Denise McGrail

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Company News Fresh Perspective Home Care

Fresh Perspective Home Care Receives 2022 Best of Home Care® – Leader in Experience Award

FOR IMMEDIATE RELEASE

Kalamazoo – Fresh Perspective Home Care announced today that it received the distinguished 2022 Best of Home Care –Leader in Experience Award from Home Care Pulse, the leading firm in experience management for home care. The Leader in Experience Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, Fresh Perspective Home Care is now recognized among the top 10% of home care providers participating in the nationwide Home Care Pulse Experience Management Program.

This accomplishment demonstrates Fresh Perspective Home Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of Fresh Perspective Home Care’s clients and caregivers were interviewed each month by Home Care Pulse. Over a 12-month period, Fresh Perspective Home Care received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from Home Care Pulse, the Fresh Perspective Home Care management team set goals to reach the highest level of Experience possible.

“Our entire team is focused on increasing Client and Employee satisfaction by delivering the best possible service, listening to team member suggestions and implementing change. Imagine our excitement when it was announced that our efforts were recognized by our Clients and Staff!” says Michael Beckett, Company President.

The Best of Home Care – Leader in Experience Award highlights the top-performing home care businesses in the nation. Home Care Pulse believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Todd Austin, President of Home Care Pulse. “When we see agencies like Fresh Perspective Home Care that have so effectively provided outstanding care and employment experiences, we know we’re on the right track. Fresh Perspective Home Care has worked extremely hard to prioritize high-quality care and employment, and their work hasn’t gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers.”

To find out more about Fresh Perspective Home Care’s commitment to experience, please visit www.FreshPerspectiveHomeCare.com or call 269-329-4717

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About Fresh Perspective Home Care:

Fresh Perspective Home Care was founded in 2016 with a mission to Service its Clients with honest, patient and compassionate care in the comfort of their own home with a focus on privacy, dignity, well-being, and overall quality of life while creating an environment where Team Members are provided meaningful career opportunities in Home Care. We support this Mission with ongoing training, innovation, selective hiring practices and constant reinforcement of our Values.

About Home Care Pulse
Home Care Pulse leads the home care industry in experience management, online training, and review management. Through its Care Intelligence Platform, HCP empowers home care providers to attract and retain caregivers even during a historic caregiver shortage. HCP also conducts the annual Home Care Benchmarking Study, the most comprehensive survey of home care providers in North America and administers the annual Best of Home Care awards to agencies that achieve best-in-class client and caregiver satisfaction scores. For more information, visit https://www.homecarepulse.com/.

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Company News Fresh Perspective Home Care

MONTHLY HIGH FIVE!

Our January 2022 High Five goes out to Patricia McGrew!!

Our January High Five Award goes out to Patricia McGrew! Patricia has been dedicated to Fresh Perspective Home Care and our clients for over 4 years. She is someone that can always be relied on to show up with bright smile and to do a great job! Her clients express their satisfaction, appreciation, and affirmation that she truly makes a difference in their lives. Patricia never lets a challenge stand in her way when it comes to helping her clients. Her determination is admirable. We would like to thank her for all of her hard work, commitment, and compassion she displays each and every day. Thank you Patricia!!!

If you would like to nominate a team member for the Monthly High Five, please email us at Info@FreshPerspectiveHomeCare.com!